Privacy Policy

This Privacy Policy explains how THYORIOM collects, uses, processes, shares, and protects personal information when you visit thyoriom.com, purchase our electric or manual coffee machines, communicate with our customer service team, or otherwise interact with our online store.

Depending on how you use our services, additional privacy notices may also apply. If an additional notice conflicts with this Privacy Policy, this Privacy Policy will apply to the extent of that inconsistency.


1. About THYORIOM

THYORIOM is an online coffee equipment store offering electric coffee machines, manual coffee makers, coffee brewing equipment, and other selected coffee machines and accessories.

For purposes of this Privacy Policy, references to “THYORIOM,” “we,” “us,” and “our” refer to the business operating the THYORIOM online store.

Store Name: THYORIOM

Official Website: thyoriom.com

Legal Entity: Chongqing Zhuolihe Information Technology Co., Ltd.

Company Registration Number: 91500000MAE984XH4K

Registered Address: Unit 12-2, Building 2, No. 33 Rongshan Road, Tiangongdian Subdistrict, Liangjiang New Area, Chongqing, China

Customer Support Email: service@thyoriom.com

THYORIOM is operated by Chongqing Zhuolihe Information Technology Co., Ltd.


2. Personal Information We May Collect

The type of information we collect depends on how you interact with THYORIOM and our website.

Order and Contact Details

When you place an order or communicate with us, we may collect information such as:

  • Name

  • Email address

  • Telephone number

  • Shipping address

  • Billing address

  • Order information

  • Purchase history

  • Account information, where applicable

This information may be used to process purchases of electric coffee machines, manual coffee makers, coffee accessories, and other THYORIOM products and to provide related customer service.

Payment Information

When you make a purchase, information required to authorize and process the payment may be collected.

This can include:

  • Payment-card information

  • Billing information

  • Transaction details

  • Other payment-related information

Payment transactions may be processed through authorized third-party payment providers.

Customer Service Information

When you contact THYORIOM, we may receive and retain information contained in your communication, including:

  • Customer inquiries

  • Order-related questions

  • Support requests

  • Return or refund requests

  • Complaint information

  • Customer service communications

  • Chat or correspondence history

Website, Browser, and Device Data

When you use thyoriom.com, certain technical and usage information may be collected automatically.

This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website activity

  • Interaction information

  • Referral information

  • Other technical identifiers

We may process this information where reasonably necessary to operate our business, maintain our website, process orders, and provide services.


3. Why We Use Personal Information

THYORIOM may process personal information for purposes connected with operating the online store and providing services to customers.

These purposes may include:

  • Operating and maintaining thyoriom.com

  • Processing customer orders and payments

  • Preparing and fulfilling coffee machine and accessory purchases

  • Managing shipping and delivery

  • Providing customer support

  • Responding to customer inquiries

  • Processing returns, refunds, and related requests

  • Improving website functionality

  • Understanding how customers interact with our store

  • Improving our products and shopping experience

  • Sending service-related communications

  • Providing promotional communications where permitted

  • Detecting and preventing fraud

  • Protecting account and transaction security

  • Investigating technical or security problems

  • Meeting applicable legal and regulatory obligations

We may also use personal information for other purposes that are reasonably connected with the purposes described above.


4. When Information May Be Shared

THYORIOM does not sell personal information to third parties solely for their independent commercial profit-making purposes.

However, we may disclose or provide information to third parties when reasonably necessary to operate our business, provide services, support advertising and measurement activities, protect our rights, or comply with legal obligations.

Service Providers

We may work with third-party service providers that assist THYORIOM with functions such as:

  • Website hosting

  • Ecommerce technology

  • Payment processing

  • Order fulfillment

  • Shipping and logistics

  • Customer service

  • Fraud prevention

  • Data storage

  • Technical infrastructure

These providers may process information where necessary to perform services on our behalf.

Advertising and Analytics Services

We may work with advertising, analytics, and measurement partners to:

  • Understand website activity

  • Measure advertising effectiveness

  • Analyze customer interactions

  • Improve campaigns

  • Optimize our services

  • Provide relevant content and advertisements

Depending on the technologies used and your location, these partners may receive device, browser, cookie, advertising identifier, or interaction information.

AppLovin

THYORIOM may work with AppLovin for advertising, measurement, marketing optimization, and related commercial activities.

AppLovin and participating advertising partners may process information such as advertising identifiers, device information, or interaction data in order to measure advertising performance and provide relevant advertising.

The use of such information may also depend on your privacy preferences, device settings, applicable consent requirements, and relevant law.

Legal, Security, and Business Requirements

Information may also be disclosed where reasonably necessary to:

  • Meet legal obligations

  • Respond to lawful requests

  • Protect THYORIOM's legal rights

  • Protect customers or other individuals

  • Prevent fraud

  • Maintain network and information security

  • Investigate suspected misuse

  • Support a merger, acquisition, restructuring, asset transfer, or similar business transaction


5. Cookies and Related Technologies

thyoriom.com may use cookies, pixels, tags, scripts, and similar technologies.

These technologies may help us:

  • Operate essential website functions

  • Remember customer preferences

  • Maintain shopping-cart functionality

  • Understand website performance

  • Analyze visitor activity

  • Improve the shopping experience

  • Measure advertising effectiveness

  • Support marketing and personalization

You may be able to block, delete, or manage certain cookies through your browser or other available privacy controls.

Please note that disabling some cookies may affect the availability or functionality of certain parts of the THYORIOM website.


6. Security and International Data Processing

THYORIOM uses reasonable administrative, organizational, and technical measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

Because THYORIOM operates an online store and may work with international service providers, personal information may be processed or transferred across national borders where necessary for:

  • Payment processing

  • Website operations

  • Shipping and fulfillment

  • Customer support

  • Analytics

  • Advertising services

  • Other legitimate business operations

Where required, such processing and transfers will be handled in accordance with applicable legal requirements.

No online system or electronic transmission method can be guaranteed to be completely secure, but we take reasonable measures designed to protect customer information.


7. How Long We Keep Information

Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on factors including:

  • Whether you have an active order

  • Customer service requirements

  • Transaction and accounting records

  • Fraud-prevention needs

  • Legal obligations

  • Dispute resolution requirements

  • Enforcement of applicable agreements

Information that is no longer reasonably required may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.


8. Your Privacy Choices and Rights

Depending on your country, state, province, or region, you may have certain rights regarding your personal information.

These rights may include the ability to request:

  • Access to certain personal information

  • Correction of inaccurate information

  • Deletion of eligible information

  • Restriction of certain processing

  • Objection to certain uses of information

  • Withdrawal of consent where processing is based on consent

  • Opt-out from certain marketing communications

The availability and scope of these rights depend on applicable law.

To submit a privacy-related request, you may contact us using the information provided below.

We may need to verify your identity before processing certain requests.


9. Links to Third-Party Websites

The THYORIOM website may contain links to websites or services operated by third parties.

These external websites may maintain their own privacy policies and information-handling practices.

THYORIOM does not control the privacy practices of independent third-party websites.

We recommend reviewing the privacy notices of any external service before providing personal information.


10. Children's Privacy

THYORIOM's services are not designed or directed specifically toward children under the age of 13.

We do not knowingly seek to collect personal information from children under 13 without appropriate parental or legal consent where such consent is required.

If we become aware that personal information from a child has been collected inappropriately, we may take reasonable steps to delete or otherwise address that information.


11. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect:

  • Changes to our business practices

  • Updates to website functionality

  • New services or technologies

  • Changes to data-processing practices

  • Legal or regulatory requirements

When changes are made, the updated Privacy Policy will be published on thyoriom.com.

We encourage customers to review this page from time to time for the most current information about our privacy practices.


12. Contact THYORIOM

If you have questions about this Privacy Policy, the way your information is handled, or a privacy-related request, please contact us.

Store Name: THYORIOM

Official Website: thyoriom.com

Legal Entity: Chongqing Zhuolihe Information Technology Co., Ltd.

Company Registration Number: 91500000MAE984XH4K

Registered Address: Unit 12-2, Building 2, No. 33 Rongshan Road, Tiangongdian Subdistrict, Liangjiang New Area, Chongqing, China

Customer Support Email: service@thyoriom.com

thyoriom.com is owned and operated by Chongqing Zhuolihe Information Technology Co., Ltd.

Chongqing Zhuolihe Information Technology Co., Ltd. is responsible for the operation of the THYORIOM online store, customer support, order coordination, and related e-commerce activities.

For privacy-related questions or requests, please contact us at service@thyoriom.com.